Dr. Linda Miller was inspired to pursue a career in change management after observing the hardship placed upon staff with the implementation of various leading edge technologies and business systems between 1984 and 1996. Lindas’ “grass-roots IT” passion for improving and empowering the lives of people through information and technology was often received with spirit-crushing overwhelm and trauma by the recipients of her work. Over the course of the past 18 years, Linda has worked to improve the human aspects of how business change is conducted, moving between business organization change projects and technology change projects. She is often called upon to rescue troubled initiatives and lend her unique combination of skills and experience to positioning her clients change initiatives for the kind of success that preserves and enhances the wellbeing of the people impacted by the change.
The author of her own methodology for continuous transformation, Linda holds a PhD in Pastoral Counselling Psychology, two change management certifications, an executive coaching certification, and a program management certification supported by rounded education in Bates project management methods and practices. Linda serves clients in all levels of government, education, technology, financial and banking, insurance, and energy and utilities. She has lived in Vancouver since 1989, leaving an oil-patch IT job to join the UBC IT team and went on to work at client sites around Victoria and Vancouver.
Unique aspects of Linda’s background include: equal depth of understanding of human/organizational psychology and information technology; familiarity leading non-profit and professional organizations and programs (Soroptimist International, UBC Thunderbird Football Parent Boosters, Central1 Interac Consortium, ACMP Vancouver); vendor agnostic as an independent senior management consultant, she can provide unbiased leadership and opinion aimed at fostering a greater good; experience building governance capability maturity and executing planned change and transition; strategic and leading edge thinker with a ‘millennium’ viewpoint.
Linda is a member of the board of directors for the Vancouver chapter of the Association of Change Management Professionals. She is also chairperson of the ACMP Global Technology Change Management Community of Practice, and is pursuing global accreditation to train and certify change management professionals through APMG (CMBOK) International.
Currently, Linda is planning her 2016 speaking engagements and the second edition of her business transformation methodology held in books titled: The Transformational Organization Paradigm; and The Continuous Transformation Management Framework that deal with the shifts in thought and organizational paradigms associated with a New Millennium ‘Age’.